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The Automotive Software                                                                             Dec 8th Article

5 Things You Are Doing and How These 5 Things Are Also The Reasons You're Not Getting Promoted...

And What To Do About It...

By Philip Cheatham Dec 8th, 2020

  • You're Staying in your lane too much & How to drive outside of it the right way: You may think driving outside of your lane is a bad thing. It can be one of the worst things that you can do. It's also the easiest way to get promoted. 
  • You're Driving outside of your lane & How to come back from doing this: You are the best sales person in the dealership, you know it. You know if you had an opportunity in Finance, you'd be better than those shleps too, you know it. 
  • You lack a friendly, helpful competitive energy & How to develop this: You need to be competitive in our business or you will never get promoted. Of course theres a right and wrong way to be competitive and I will discuss that below. 
  • You are too competitive and too focused on yourself & How to come back from this: If you read above, I already gave some helpful tips for this. The goal is to be genuine in your want to see others do well. 
  • You're Not Asking! & How to ask properly: The biggest for last. Imagine you are that guy in your store that helps every department and you've never been promoted! Ummm.. I'd bet you either turned down an offer or you've never asked! 
You're Staying in your lane too much & How to drive outside of it the right way: You may think driving outside of your lane is a bad thing. It can be one of the worst things that you can do. It's also the easiest way to get promoted. It all depends on why you are doing what you are doing. This will determine how you do what you do. If the reason you are driving outside of your lane is because you feel the people doing the job you want are stupid or that you could do it better, this will determine how you act. People will read and pickup on this thinking you have. It's threatening energy you are putting off. This is counterproductive to getting people to show you anything. 

          Think about this on the other hand: You are a new guy at a new dealership. When you come into the finance office, you tell the manager: "I wanted to know how you want me to introduce my customers to you, I know you have a tough job and I want to do anything I can to help make it easier for you at least when you're dealing with me, and Hi, my name is Philip." 

           Helping instead of directing: It's all mental. It's all in how you look at things. These things are read by others whether consciously or not. If you are genuinely looking to make other peoples lives easier then they will welcome you when you drive outside your lane. They will recommend you for promotion and be excited to train you. Its all in being genuine. You have to truly care about how the other people around you feel. You have to genuinely want them to feel good and have an easier time making themselves look good. Help them do that and they will want to show you their secrets. To do this, you have to go a little outside of your lane. 

             Best analogy: If I'm walking and drop some trash, you don't say "hey Phil you dropped some trash." You just pick it up and throw it out without telling me, I only notice 1 of the 33 times you did that. This is the attitude and behavior that will make people want you near them.

You're Driving outside of your lane & how to come back from doing this: You are the best sales person in the dealership, you know it. You know if you had an opportunity in Finance, you'd be better than those shleps too, you know it. You wouldn't do half the dumb shit they do, take that long and you'd sell the warranties with ease. Most importantly you'd finally be paid what you are worth. You will never get promoted unless you get lucky and people mistake you for somebody with a positive attitude. Harsh? No. Would you want to train you? If you trained you, would you prepare yourself for success or failure? You are dangerous. You need to realize that you are creating your wars. You need to realize you will get a lot further sharing instead of trying to destroy. And yes, of course I have been you and I am writing to an old version of myself at one point in my career. Well, I wasn't, another person came to mind more than I ever embodied the person I just wrote, but this person is in all of us and they don't serve any of us for any purpose whatsoever. Kill this person. This person is killing your upward mobility. 

How to come back from doing this because you like where you work: Well, I wrote this bullet point because unlike a lot of other things you can do out there that will make people hate you, this is one you can come back from and pretty quickly. If you caught yourself being a total asshole and driving outside of your lane over people, being a liability to them in general, just knock it off! Start finding things you like about the people you work with, AND GO TELL THEM! Tell other people you think they are awesome. Be genuine! Find things that people truly do well, then tell them "and I admire how you just do it and don't act like an ass like I do." Admit it to a couple people, tell a couple more you are changing, AND CHANGE! If you do this, you will be loved, people love seeing people change. After you do this, find somebody that did something for you once upon a time and give them some credit, tell them they helped you wake up to your old childish ways! Enjoy!

You lack a friendly, helpful competitive energy and how to develop this: You need to be competitive in our business or you will never get promoted. Of course theres a right and wrong way to be competitive and I will discuss that below. I would never promote a salesperson to management that was completely indifferent to their leaderboards on the other hand. There is nothing wrong with this in the long run as a salesperson. If you just want to stay a salesperson, which look: 1.) Sometimes, I wish I had stayed a salesperson and developed a relationship with brokers or something lol 2.) our Salespeople are our most important people period end of story, nothing further. However: 3.) This article is about why you aren't being promoted from sales, so moving on... If you are the guy that sells in the top 5 guys every month and wants to stay for years and keep a customer following and don't really care to ever look at the leaderboard ever, Great! Love to have you in my dealership for decades selling for me, can't promote you. You may get some of the biggest Christmas spiffs, I won't ever promote you. You NEED a competitive drive and an energy focused on the leaderboard constantly to be in management. This is how MOST people that fair well in our business are motivated. Most, also may never mature enough to move to management, but this is how the game works. You need this. I've been in stores where the management isn't excited about leaderboards. Let's just say I've also been to the DMV. BORING! Read below about my own mistakes being too competitive and how to develop a genuine, helpful competitive spirit. 
If you have never been competitive at all, I can't help you: If you can remember just one rivalry you had as a kid or a time when you were, you just need to apply this, if you hate it, then maybe you can still be a great salesperson, you just shouldn't be in management. 

Note: I do believe our best selves compete with ourselves. This isn't where we start and this isn't how our business works either! I don't know what else to say about that. 

You are too competitive and too focused on yourself & How to come back from this: If you read above, I already gave some helpful tips for this. The goal is to be genuine in your want to see others do well. Really wanting everybody around you to kick ass at their highest potential. When I truly wanted this, I think I was in charge of a store about 5 months later. Sales Desk to General Manager in 5 months. I already was 90% of the way there for years, unless you were in direct competition with me. That was a big unless. That meant people who had competed with me or were currently competing with me were also weary of me. They knew I did what it took to win. I guess I reached a point in my career where I was extremely confident in my skills and abilities and decided to not only play 100% straight up all the time against my direct competition, but also to go out of my way to legitimately help them. This took confidence first unfortunately or I believe I would have been a General Manager much sooner. This is also how I learned how to work in a way that is almost always at a minimum of 10 times more productive than when you are still ok with tripping up your direct competition to end up on top. Watch Yourself!

You're Not Asking! & How to ask properly: The biggest for last. Imagine you are that guy in your store that helps every department and you've never been promoted! Ummm.. I'd bet you either turned down an offer or you've never asked! If you never show any desire whatsoever to do something else and you are great at what you do, I may just leave you there. What's the point in creating desire? It's going to be a lot of work to train you if you have the desire! Usually the guys with the extreme desire are also at least semi-immature, but they are go-getters and ready to fall on their faces and get back up. You MUST show interest and ask. I actually didn't ask for my 1st promotion and then my 2nd, and that was it! I had to ask to run a store. I would've never ran a store had I not asked. Just Ask! Don't be a dick and be patient. Pretty Simple? 

How to Ask:  1.) "Can I ask you something in private?" 2.) "What would it take for me to be in x position?"

You should have your answers after asking this, if you don't like them, that is a whole different story lol.

Listen to Philip & his Co~Hosts discuss this in more detail on...

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